Help and questions

Install the Malakand Food app for Android, choose your town and delivery address, pick a restaurant and your dishes, and place the order. The restaurant confirms it and a rider brings it to you.

In cash, when the food arrives. Before you order, the app shows the full total: the food, the delivery fee and any other charge. You pay the rider exactly that.

It depends on the distance from the restaurant to your address. The app shows the delivery fee before you place the order. Some restaurants have a minimum order, and the app tells you if your order is below it.

In the towns we are opening first. More towns of Malakand Division follow as restaurants and riders join.

Yes. The app shows when the restaurant accepts and starts cooking, when the rider picks your food up, and where the rider is on the map.

Yes, at no cost until the restaurant accepts it. After that the kitchen has started cooking: you can still cancel before the food is ready, but please only when you must, because repeated late cancellations can stop cash on delivery for your account.

Open the order in the app and tap “Report a problem”. Our support team looks into it; for a missing or wrong item you get credit for your next order.

Yes. The app, this website and the restaurant portal work in Urdu and English.

Leave your details on the “Partner with us” page and our onboarding team will call you.

Leave your details on the “Ride with us” page and our team will call you.